Whirlpool Washer 3950319 User Manual

TWO AND THREE  
SP EED  
AUTOMATIC  
WASHERS  
Use & Care Guide  
Table of Contents.............2  
3950319  
 
WASHER SAFETY  
Your safety and the safety of others is very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to hazards that can kill or hurt you and others.  
All safety messages will be preceded by the safety alert symbol and the word “DANGER” or  
“WARNING.” These words mean:  
You will be killed or seriously injured if you don't  
follow instructions.  
DANGER  
You can be killed or seriously injured if you don't  
follow instructions.  
WARNING  
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic  
precautions, including the following:  
Do not allow children to play on or in the washer. Close  
supervision of children is necessary when the washer  
is used near children.  
Read all instructions before using the washer.  
Do not wash articles that have been previously  
cleaned in, washed in, soaked in, or spotted with  
gasoline, dry-cleaning solvents, other flammable,  
or explosive substances as they give off vapors  
that could ignite or explode.  
discarded,  
Before the washer is removed from service or  
remove the lid.  
Do not reach into the washer if the tub or agitator is  
Do not add gasoline, dry-cleaning solvents, or  
other flammable, or explosive substances to the  
wash water. These substances give off vapors  
that could ignite or explode.  
moving.  
Do not install or store the washer where it will be  
exposed to the weather.  
Do not tamper with controls.  
Under certain conditions, hydrogen gas may be  
produced in a hot water system that has not been  
used for 2 weeks or more. HYDROGEN GAS IS  
EXPLOSIVE. If the hot water system has not  
been used for such a period, before using the  
washing machine, turn on all hot water faucets  
and let the water flow from each for several  
minutes. This will release any accumulated  
hydrogen gas. As the gas is flammable, do not  
smoke or use an open flame during this time.  
Do not repair or replace any part of the washer or  
attempt any servicing unless specifically recommended  
in this Use and Care Guide or in published user-repair  
instructions that you understand and have the skills to  
carry out.  
See Installation Instructions for grounding  
requirements.  
SAVE THESE INSTRUCTIONS  
3
 
PARTS AND FEATURES  
This manual covers several different models. The washer you have purchased may have some or all of the parts and  
features listed below.  
1. Control panel  
Other features your washer may have:  
2. Model and serial number label  
3. Liquid fabric softener dispenser  
4. Agitator  
MAGIC CLEAN* lint filter  
XTRA ROLL ACTION PLUS* agitator  
ACCUWASH* temperature control system  
CLEAN TOUCH* control panel  
White porcelain basket  
5. Lid  
6. Liquid bleach dispenser  
7. Basket  
8. Tub  
Control panel  
4
 
WASH  
RINSE  
USING YOUR  
WASHER  
1. Fill  
1. Fill  
2. Wash  
2. Rinse  
3. Drain  
selected  
time  
Understanding Washer Cycles  
When the Cycle Control knob is set to a number and pulled  
out, the washer fills (to the selected load size) before  
agitation and timing start. The washer begins agitating  
immediately after filling; agitation occurs with the washer  
lid up or down.  
3. Drain  
No agitation  
No agitation  
During agitation, the agitator (on some models) creates a  
continuous rollover action that provides a thorough  
cleaning of the wash load.  
4. Spin  
4. Spin-Spray  
rinse  
5. Spin  
6. Off  
The Permanent Press  
cycle partially drains, fills,  
agitates briefly, and  
drains.  
After agitation starts, the Cycle Control knob turns  
clockwise until it points to an OFF area and the cycle ends.  
Loading  
NOTE: The washer pauses briefly throughout each cycle.  
These pauses are normal for washer operation.  
Loading suggestions  
For these suggested full-sized loads, set the LOAD SIZE  
selector to the highest load size setting.  
SUPER CAPACITY PLUS WASHERS  
Heavy Work Clothes  
3 pair pants  
3 shirts  
1 coverall  
1 overall  
4 pair jeans  
Delicates  
3 camisoles  
1 quilted robe  
4 slips  
2 bras  
2 nighties  
1 baby’s dress  
4 panties  
Towels  
10 bath towels  
10 hand towels  
14 wash cloths  
1 bath mat  
Mixed Load  
3 double sheets  
4 pillowcases  
8 T-shirts  
2 shirts  
2 blouses  
8 handkerchiefs  
6 pair shorts  
5
 
WARNING  
Normal Washer Sounds  
Your new washer may make sounds your old one didn’t.  
Because the sounds might be unfamiliar, you may be  
concerned about them. These sounds are normal.  
During washing  
When you select a small load size setting, your washer has  
a lower water level. This can cause a clicking sound from  
the upper part of the agitator.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
During drain  
If water is drained quickly from your washer (depending on  
your installation), you may hear air being pulled through  
the pump during the end of draining.  
Do not use an extension cord.  
After drain and before spin  
When the cycle changes from draining to spinning, you  
may hear gears engaging.  
Failure to follow these instructions can result in  
death, fire, or electrical shock.  
Starting Your Washer  
1. Measure detergent and pour it into the washer.  
If desired, add powdered or liquid color safe bleach.  
Add extra detergent for the Super Wash cycle.  
Fire Hazard  
2. Drop a sorted load of clothes loosely into your washer.  
Never place items in the washer that are  
dampened with gasoline or other flammable  
fluids.  
No washer can completely remove oil.  
Do not dry anything that has ever had any type of  
oil on it (including cooking oils).  
Doing so can result in death, explosion, or fire.  
Load evenly to maintain washer balance. Mix large  
and small items.  
Items should move easily through the wash water.  
Overloading can cause poor cleaning.  
To reduce wrinkling of permanent press clothes and  
some synthetic knits, use a large load size to provide  
more space (see step 6).  
6
 
3. (OPTIONAL STEP) Pour measured liquid chlorine  
bleach into the liquid chlorine bleach dispenser. Bleach  
will be diluted automatically during the wash part of the  
cycle.  
6. Turn the LOAD SIZE selector to the correct setting for  
your wash load and the type of fabric being washed.  
Choose a load size that allows the load to move  
freely for best fabric care. See "Loading."  
You may change the load size selection after the  
washer has started filling by turning the selector to a  
different setting.  
Never use more than 1 cup (250 mL) for a full load.  
Use less with a smaller load size.  
Follow the manufacturer’s directions for safe use.  
7. Set the TEMPERATURE selector to the correct setting  
To avoid spilling, use a cup with a pouring spout. Do  
not let bleach splash, drip, or run down into the  
washer basket.  
for the type of fabric and soils being washed.  
Your washer uses the ACCUWASH* automatic  
temperature control. ACCUWASH maintains a  
uniform water temperature by regulating incoming  
hot and cold water. This helps eliminate undissolved  
detergent and ensures consistent cleaning results.  
The cold wash is regulated at approximately 75ºF  
(24ºC). The warm wash is maintained at  
Use only liquid chlorine bleach in this dispenser.  
4. (OPTIONAL STEP) Pour measured liquid fabric  
softener into the liquid fabric softener dispenser.  
Softener is added automatically during the rinse  
portion of the cycle.  
approximately 100ºF (38ºC).  
NOTE: Make sure that both hot and cold water  
faucets are turned on or the ACCUWASH feature  
will not work properly.  
Use the warmest water safe for fabric.  
Follow garment label instructions.  
HOT: 111°F (44°C) or above  
– Whites and pastels  
– Heavy and greasy soils  
Dilute liquid fabric softener by filling the dispenser  
with warm water until liquid reaches the crossbar in  
the opening.  
WARM: 90° to 110°F (32° to 43°C)  
– Bright colors  
– Moderate to light soils  
COLD: 70° to 90°F (21° to 32°C)  
– Colors that bleed or fade  
– Light soils  
8. (OPTIONAL STEP) For an additional rinse and spin at  
the end of a wash cycle, set the EXTRA RINSE selector  
to ON.  
9. (OPTIONAL STEP) Set the CYCLE SIGNAL selector to  
ON if you want your washer to sound a signal when the  
wash cycle is finished. The signal is helpful when you  
are washing items that should be removed from the  
washer as soon as the cycle ends.  
Do not spill or drip any fabric softener on the  
clothes.  
Use only liquid fabric softener in this dispenser.  
5. Close the washer lid.  
7
 
10.Push in the Cycle Control knob and turn it clockwise to  
the wash cycle you want. Reduce the wash time when  
using a small load size setting. See “Selecting a Cycle  
and Time.”  
Normal cycle  
The Normal cycle features high-speed agitation for  
cleaning cottons and linens, and high spin times to shorten  
drying time. Select up to 15 minutes of wash time,  
depending on whether your load is lightly, moderately or  
heavily soiled. For lightly soiled cotton and linen fabrics,  
use the shortest time setting.  
Super Wash - Select the 18-minute Super Wash feature to  
wash heavily soiled loads that need maximum soil  
removal. Use two times the recommended amount of  
detergent for this cycle.  
Permanent Press cycle  
11.Pull out the Cycle Control knob to start the washer.  
This cycle starts with high-speed agitation and then steps  
down to low-speed agitation for cleaning permanent press  
blends and synthetic fabrics. To minimize wrinkling, this  
cycle features a cool-down rinse and a low-speed final  
spin. Select 3 to 9 minutes of wash time, depending on  
your model, to clean lightly to moderately soiled loads.  
Extra Delicate cycle  
This cycle features extra low-speed agitation for gentle soil  
removal from delicate items and washable knits. Low spin  
speeds minimize wrinkling. Select 3 or 6 minutes of wash  
time, depending on your model, to clean lightly to  
moderately soiled loads.  
NOTE: To stop the washer at any time, push in the  
Cycle Control knob. To restart the washer, close the  
lid (if open) and pull out the Cycle Control knob.  
Delicates cycle  
This cycle features low-speed agitation for gentle soil  
removal from delicate items and washable knits. Low spin  
speeds minimize wrinkling. Use this cycle to clean lightly  
to moderately soiled loads.  
Selecting a Cycle and Time  
This section describes the available wash cycles and will  
help you make the best cycle selections for your wash  
loads. Each cycle is designed for different types of fabric  
and soil levels.  
ULTIMATE CARE* (Hand Washables) cycle  
This cycle features a series of brief, low speed agitations  
and short soaks to gently clean special-care items. Low  
spin speeds minimize wrinkling. Wash small loads. If items  
appear to be floating (due to trapped air), stop the washer  
by pushing in the Cycle Control knob. Push items down  
into the washer. Pull out the Cycle Control knob to restart  
the washer.  
The washer pauses briefly throughout each cycle.  
These pauses are normal. Refer to Normal washer  
sounds” to learn more about the sounds you may hear  
during a wash cycle.  
Refer to Understanding washer cycles” to learn what  
happens during a wash cycle.  
NOTE: This manual covers several different models.  
The washer you purchased will not have all of the  
cycles described.  
Hand Washables cycle  
This cycle features a series of brief, low speed agitations  
and short soaks to gently clean special-care items. Low  
spin speeds minimize wrinkling. Wash small loads. If items  
appear to be floating (due to trapped air), stop the washer  
by pushing in the Cycle Control knob. Push items down  
into the washer. Pull out the Cycle Control knob to restart  
the washer.  
8
 
Rinse and Spin  
CARING FOR YOUR  
WASHER  
When using extra detergent for heavily soiled clothes, or  
washing special-care items, you may find an extra rinse  
and spin is needed.  
1. Push in the Cycle Control knob and turn it clockwise to  
any of the Rinse settings.  
2. Pull out the Cycle Control knob. The washer fills to the  
Cleaning Your Washer  
selected load size, agitates, drains, and spins.  
Cleaning the exterior  
NOTE: An EXTRA RINSE option is available (on some  
models). See Starting your washer.”  
Use a soft, damp cloth or sponge to wipe up any spills  
such as detergent or bleach. Occasionally wipe the  
outside of your washer to keep it looking new.  
Cleaning the interior  
Drain and Spin  
Clean your washer interior by mixing 1 cup (250 mL) of  
chlorine bleach and 2 cups (500 mL) of detergent. Pour  
this into your washer and run it through a complete cycle  
using hot water. Repeat this process if necessary.  
A drain and spin may help shorten drying times for some  
heavy fabrics or special-care items by removing excess  
water.  
1. Push in the Cycle Control knob and turn it clockwise to  
NOTE: Remove any hard water deposits using only  
cleaners labeled as washer safe.  
any of the Spin settings.  
2. Pull out the Cycle Control knob. The washer drains,  
Cleaning the liquid fabric softener dispenser  
then spins.  
Flush dispenser periodically with warm water, as shown.  
Remove the dispenser by grasping the top of the  
dispenser with both hands and squeezing and pushing  
upwards with thumbs. Clean the dispenser by rinsing it  
under a water faucet. Replace it after cleaning.  
NOTE: Do not wash clothes with this dispenser removed.  
Do not add detergent or bleach to this dispenser; it is for  
liquid fabric softener use only.  
9
 
Self-cleaning Lint Filter  
Vacation, Storage,  
and Moving Care  
Your washer has a self-cleaning lint filter at the bottom of  
the basket. Wash and rinse water flow over the filter during  
agitation, separating the lint from the water. The lint spins  
out of the system during the spin part of the cycle.  
Install and store your washer where it will not freeze.  
Because some water may stay in the hoses, freezing can  
damage your washer. If storing or moving your washer  
during freezing weather, winterize it.  
If your washer drains into a tub, remove any lint collected  
in the tub or strainer.  
Non-use or vacation care:  
Operate your washer only when you are at home. If you will  
be on vacation or not using your washer for an extended  
period of time, you should:  
Unplug washer or disconnect power.  
Turn off the water supply to the washer. This helps  
avoid accidental flooding (due to a water pressure  
surge) while you are away.  
To winterize washer:  
1. Shut off both water faucets.  
Water Inlet Hoses  
2. Disconnect and drain water inlet hoses.  
3. Put 1 quart (1 L) of R.V.-type antifreeze in the basket.  
Replace inlet hoses after five years of use to reduce the  
risk of hose failure. Periodically inspect and replace inlet  
hoses if bulges, kinks, cuts, wear or leaks are found.  
4. Run washer on a drain and spin setting (see “Drain and  
spin”) for about 30 seconds to mix the antifreeze and  
water.  
When replacing your inlet hoses, mark the date of  
replacement on the label with a permanent marker.  
5. Unplug washer or disconnect power.  
To use washer again:  
1. Flush water pipes and hoses.  
2. Reconnect water inlet hoses.  
3. Turn on both water faucets.  
4. Plug in washer or reconnect power.  
5. Run the washer through a complete cycle with 1 cup  
(250 mL) of detergent to clean out antifreeze.  
10  
 
Washer won’t drain or spin  
TROUBLE-  
SHOOTING  
Is the drain hose clogged, or the end of the drain  
hose more than 72 inches (183 cm) above the floor?  
See the Installation Instructions for proper installation of  
drain hose.  
First try the solutions suggested here and  
possibly avoid the cost of a service call...  
Is the lid open?  
The lid must be closed during operation.  
Is there excessive sudsing?  
Washer won’t fill, rinse or agitate  
Always measure detergent. Follow manufacturer’s  
directions. If you have very soft water, you might need to  
use less detergent.  
Check the following:  
Is the power cord plugged in?  
Is your voltage low?  
Is the indicator on the Cycle Control knob properly lined  
up with a cycle? Turn the Cycle Control knob to the right  
slightly and pull to start.  
Check electrical source or call electrician. Do not use an  
extension cord.  
Are the water inlet valve screens clogged?  
Are both the hot and cold water faucets turned on?  
Is the water inlet hose kinked?  
Washer continues to fill or drain, or the cycle  
seems stuck  
Is the top of drain hose lower than the water level in  
washer?  
Does the water level seem too low, or the washer  
appears to not fill completely?  
The top of the hose must be higher than the water level  
in the washer for proper operation. See the Installation  
Instructions.  
The top of the agitator is much higher than the highest  
water level. This creates a perception that the washer is  
not filling completely. This is normal.  
Does the drain hose fit too tightly in the standpipe,  
or is it taped to the standpipe?  
The drain hose should be loose yet fit securely. Do not  
seal the drain hose with tape. The hose needs an air  
gap. See Installation Instructions.  
Washer stops  
Check the following:  
Is the power cord plugged in?  
Washer makes noise  
Is the indicator on the Cycle Control knob properly lined  
up with a cycle? Turn the Cycle Control knob to the right  
slightly and pull to start.  
Is the load balanced and the washer level?  
The wash load should be balanced and not overloaded.  
Are the water inlet valve screens clogged?  
Are both the hot and cold water faucets turned on?  
Is the water inlet hose kinked?  
The washer must be level. The front feet should be  
properly installed and the nuts tightened. Reset the rear  
leveling legs (if needed). See the Installation  
Instructions.  
Is there power at the plug?  
Did you completely remove the yellow shipping  
strap with cotter pins?  
Check electrical source or call electrician.  
Has a fuse blown or is the circuit breaker open?  
See the Installation Instructions.  
If problem continues, call electrician.  
Are the gears engaging after the drain and before  
spin, or is the upper part of agitator clicking during  
wash?  
Are you using an extension cord?  
Do not use an extension cord.  
These are normal washer noises.  
Is the washer in a normal pause in the Permanent  
Press (or Hand Washables) cycle?  
The washer pauses for about 2 minutes in the  
Permanent Press cycle. Allow the cycle to continue.  
The Hand Washables cycle features periods of agitation  
and soak.  
Is the machine overloaded?  
Wash smaller loads.  
11  
 
Washer leaks  
Load too wet  
Check the following:  
Did you use the right cycle for the load being  
washed?  
Are the fill hoses tight? Are the fill hose washers  
properly seated? Is the drain hose clamp properly  
installed? See the Installation Instructions.  
Select a cycle with a higher spin speed (if available).  
Did you use a cold rinse?  
Cold rinses leave loads wetter than warm rinses. This is  
normal.  
Is the sink or drain clogged?  
Sink and standpipe must be able to handle 17 gallons  
(64 L) of water per minute.  
Residue or lint on load  
Is water deflecting off the tub ring or the load?  
Center the tub before starting the washer.  
Did you sort properly?  
The wash load should be balanced and not overloaded.  
The fill or spray rinses can deflect off the load.  
Sort lint givers (towels, chenille) from lint takers  
(corduroy, synthetics). Also sort by color.  
The washer must be level. The front feet should be  
properly installed and the nuts tightened. Reset the rear  
leveling legs (if needed). See the Installation  
Instructions.  
Did you overload the machine?  
The wash load must be balanced and not overloaded.  
Lint can be trapped in the load if overloaded. Wash  
smaller loads.  
Check household plumbing for leaks.  
Check the following:  
Was paper or tissue left in pockets?  
Washer basket is crooked  
Did you use enough detergent? Follow manufacturer’s  
directions. Use enough detergent to hold the lint in the  
water.  
Was the washer basket pulled forward during  
loading?  
The wash load should be balanced and not overloaded.  
Push the basket to the center before starting wash.  
Is your water colder than 70°F (21°C)? Wash water  
colder than 70°F (21°C) may not completely dissolve the  
detergent.  
Is the load balanced and the washer level?  
The wash load should be balanced and not overloaded.  
Stains on load  
The washer must be level. The front feet should be  
properly installed and the nuts tightened. Reset the rear  
leveling legs (if needed). See the Installation  
Instructions.  
Did you follow the manufacturer’s directions when  
adding detergent and fabric softener?  
Measure detergent and fabric softener. Use enough  
detergent to remove soil and hold it in suspension.  
The washer basket moves while washing.  
This is normal.  
Dilute fabric softener and add to rinse portion of cycle  
only. Do not drip fabric softener on clothes.  
Agitator operation  
Is there above average iron (rust) in water?  
You may need to install an iron filter.  
The top of the agitator is loose, or moves in only one  
direction.  
This is normal.  
Did you properly sort the load?  
Sort dark clothes from whites and lights.  
Did you unload the washer promptly?  
To avoid dye transfer, unload the washer as soon as it  
stops.  
Dispensers clogged or bleach leaking  
Did you follow the manufacturer’s directions when  
adding detergent and fabric softener to the  
dispensers?  
Measure detergent and fabric softener. Carefully pour  
into the dispensers. Wipe up all spills.  
Dilute fabric softener in the fabric softener dispenser.  
Did you put powdered or color-safe bleach in the  
liquid chlorine bleach dispenser?  
Add powdered or liquid color-safe bleach directly to the  
basket. Do not use the chlorine bleach dispenser for  
color-safe bleach.  
12  
 
Load is wrinkled  
Garment damage  
Did you unload the washer promptly?  
Check the following:  
Unload the washer as soon as it stops.  
Were sharp items removed from pockets before  
washing? Empty pockets, zip zippers, snap or hook  
fasteners before washing.  
Did you use the right cycle for the load being  
washed?  
Use the Permanent Press cycle or another cycle with  
low spin speeds (if available) to reduce wrinkling.  
Were strings and sashes tied to prevent tangling?  
Were items damaged before washing? Mend rips and  
broken threads in seams before washing.  
Did you overload the machine?  
The wash load must be balanced and not overloaded.  
Loads should move freely during washing.  
Did you overload the machine?  
The wash load must be balanced and not overloaded.  
Was the wash water warm enough to relax wrinkles,  
or are you using warm rinses?  
Loads should move freely during washing.  
Did you properly add chlorine bleach?  
If safe for the load, use warm or hot wash water. Use  
cold rinse water.  
Do not pour chlorine bleach directly on load. Wipe up  
bleach spills. Undiluted bleach will damage fabrics.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are  
connected to the right faucets. See the Installation  
Instructions.  
Did you follow the manufacturer’s care label  
instructions?  
Load is tangled or twisted  
Did you overload the machine?  
The wash load must be balanced and not overloaded.  
Loads should move freely during washing.  
Did you wrap items around the agitator?  
Drop items loosely into the washer. Do not wrap items  
around the agitator.  
Gray whites, dingy colors  
Did you properly sort the load?  
Dye transfer can occur when mixing whites and colors in  
a load. Sort dark clothes from whites and lights.  
Was the wash temperature too low?  
Use hot or warm washes if safe for the load. Hot water  
should be at least 111°F (44°C) to clean heavy or greasy  
soils.  
Did you use enough detergent, or do you have hard  
water?  
Use more detergent for washing heavy soils in cold or  
hard water.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are  
connected to the right faucets. See the Installation  
Instructions.  
13  
 
For further assistance  
If you need further assistance, you can write to Whirlpool  
with any questions or concerns at:  
ASSISTANCE  
OR SERVICE  
Whirlpool Brand Home Appliances  
Consumer Assistance Center  
c/o Correspondence Dept.  
2000 North M-63  
Before calling for assistance or service, please check  
Troubleshooting”. It may save you the cost of a service  
call. If you still need help, follow the instructions below.  
Benton Harbor, MI 49022-2692  
Please include a daytime phone number in your  
correspondence.  
When calling, please know the purchase date and the  
complete model and serial number of your appliance. This  
information will help us to better respond to your request.  
In Canada  
free: 1-800-461-5681 8:30 a.m. - 6:00 p.m. (EST).  
If you need replacement parts  
Call the Inglis Limited Consumer Assistance Center toll  
If you need to order replacement parts, we recommend  
that you only use FSP* factory specified parts. FSP parts  
will fit right and work right, because they are made with the  
same precision used to build every new WHIRLPOOL*  
appliance.  
Our consultants provide assistance with:  
Features and specifications on our full line of  
appliances.  
To locate FSP replacement parts in your area:  
Referrals to local dealers.  
In the U.S.A., call the Consumer Assistance Center at  
1-800-253-1301, or your nearest designated service  
center.  
For service in Canada  
Call 1-800-807-6777. Inglis designated service technicians  
are trained to fulfill the product warranty and provide after-  
warranty service, anywhere in Canada.  
In Canada, call 1-800-807-6777, or your nearest  
designated service center.  
For further assistance  
If you need further assistance, you can write to Inglis  
Limited with any questions or concerns at:  
In the U.S.A.  
toll free: 1-800-253-1301.  
Call the Whirlpool Consumer Assistance Center  
Consumer Relations Center  
Inglis Limited  
1901 Minnesota Court  
Mississauga, Ontario L5N 3A7  
Our consultants provide assistance with:  
Features and specifications on our full line of  
appliances.  
Please include a daytime phone number in your  
correspondence.  
Installation information.  
Use and maintenance procedures.  
Accessory and repair parts sales.  
Gearcase assembly covered by your warranty  
Specialized customer assistance (Spanish speaking,  
hearing impaired, limited vision, etc.).  
Referrals to local dealers, repair parts distributors, and  
service companies.  
Whirlpool designated service technicians are trained to  
fulfill the product warranty and provide after-warranty  
service, anywhere in the United States.  
To locate the Whirlpool designated service company in  
your area, you can also look in your telephone directory  
Yellow Pages.  
14  
 
*
WHIRLP OOL WASHER WARRANTY  
ONE-YEAR FULL WARRANTY  
For one year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished  
with the product, Whirlpool will pay for FSP* replacement parts and repair labor to correct defects in materials or workmanship. Service  
must be provided by a Whirlpool designated service company.  
FIVE-YEAR LIMITED WARRANTY  
For five years from the date of purchase, when this washer is operated and maintained according to instructions attached to or  
furnished with the product, Whirlpool will pay for FSP replacement parts for any top and lid rust and any part of the gearcase assembly,  
if defective in materials or workmanship.  
TEN-YEAR LIMITED WARRANTY  
For ten years from the date of purchase, when this washer is operated and maintained according to instructions attached to or  
furnished with the product, Whirlpool will pay for FSP replacement parts for the outer tub should it crack, or fail to contain water, if  
defective in materials or workmanship.  
LIFETIME LIMITED WARRANTY  
For the lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished with the  
product, Whirlpool will pay for FSP replacement parts for the white porcelain basket should it chip or rust due to defects in materials or  
workmanship.  
Whirlpool Corporation will not pay for:  
1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct  
house wiring or plumbing.  
2. Repairs when your washer is used in other than normal, single-family household use.  
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, or installation not in  
accordance with local electrical and plumbing codes.  
4. Any labor costs during the limited warranties.  
5. Replacement parts or repair labor costs for units operated outside the United States and Canada.  
6. Pickup and delivery. This product is designed to be repaired in the home.  
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
8. In Canada, travel or transportation expenses for customers who reside in remote areas.  
WHIRLPOOL CORPORATION AND INGLIS LIMITED SHALL  
NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES.  
Outside the United States and Canada, a different warranty  
may apply. For details, please contact your authorized  
Whirlpool dealer.  
Some states and provinces do not allow the exclusion or  
limitation of incidental or consequential damages, so this  
exclusion or limitation may not apply to you. This warranty gives  
you specific legal rights and you may also have other rights which  
vary from state to state or province to province.  
If you need service, first see “Troubleshooting”. Additional help  
can be found by checking “Assistance or Service”. In the U.S.A,  
call our Consumer Assistance Center at 1-800-253-1301 from  
anywhere in the U.S.A. In Canada, call Inglis Limited at  
1-800-807-6777.  
1/99  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Dealer name_________________________________________  
Address ____________________________________________  
Phone number _______________________________________  
Model number _______________________________________  
Serial number _______________________________________  
Purchase date _______________________________________  
Write down the following information about your washer to better  
help you obtain assistance or service if you ever need it. You will  
need to know your complete model number and serial number.  
You can find this information on the model and serial number  
label/plate, located on your appliance as shown in “Parts and  
Features.  
3950319  
2/99  
Printed in U.S.A.  
© 1999 Whirlpool Corporation  
* Registered Trademark/Trademark of Whirlpool, U.S.A., Inglis Limited licensee in Canada  
 

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